Delete Your BLUNDER Account and Data
Version: 1.0 · Last updated: 2026-11-06
Delete Your BLUNDER Account and Data
Effective date: 6 November 2026 · App: BLUNDER by DONEBRO Media
You can permanently delete your BLUNDER account and personal data at any time, with or without the app.
Option 1: In the app (fastest)
- Open BLUNDER and go to Profile > Settings.
- Tap Delete account.
- Review the warning and confirm.
- Your account is deactivated immediately and its data is deleted.
Option 2: Without the app (web request)
If you cannot use the app:
- Use the account deletion form on https://blunder.donebro.in or at https://blunderdb.donebro.in/account/delete and submit it with the email address of the Google account you signed in with. Or email support@donebro.in from that address with the subject "Delete my BLUNDER account".
- We may reply to verify that you own the account.
- We complete verified requests within 30 days (usually much sooner) and email you when it is done.
Before you delete
- Cancel any active subscription in Google Play (Play Store > Payments & subscriptions > Subscriptions > BLUNDER). Deleting your account does not stop billing.
- Deletion is permanent. Matches, chats, remaining subscription time and unused items are lost and cannot be restored or refunded.
- Prefer a break? Use Pause / Hide profile in Settings instead.
What we delete
From live systems: your profile, photos, selfie verification images, voice intro and voice notes, the messages you sent, matches, likes, location data, device and push tokens, preferences, and the link to your Google account. Other people's chats show a "deleted user" placeholder instead of your content. Backups are overwritten within 90 days.
What we may keep, and why
| Data | Why | How long |
|---|---|---|
| Reports, blocks, ban records, hashed identifiers needed to stop banned users re-registering | Safety, legal claims, fraud prevention | Up to 3 years |
| Evidence of child safety violations | Legal obligation | As required by law |
| Purchase records (order IDs, products, amounts), anonymised | Tax and accounting law | Typically 7 years |
| Security and server logs | Security, abuse prevention | Up to 90 days |
| Anonymised or aggregated statistics | Cannot identify you | Indefinite |
Data held by third parties (for example Google/Firebase analytics and ad partners) is governed by their policies. Manage your Google data at https://myaccount.google.com.
Partial deletion
To delete specific data without deleting the account (photos, voice intro, messages, location), use Settings > Privacy or email support@donebro.in.
Contact
- Support: support@donebro.in
- Grievance Officer: (name to be published), Grievance Officer · grievance@donebro.in
- DONEBRO Media, (registered address to be published)
Questions: support@donebro.in · Grievance Officer: grievance@donebro.in